Online focus groups and interviews are here to stay – and for good reason! They’re cost-effective, convenient, and agile. They eliminate the need for travel, making geographic barriers a thing of the past, and are much more environmentally friendly than in-person methods. And, with the pandemic accelerating technological innovation in the industry, research-specific online platforms like itracks Realtime mean you don’t need to make any sacrifices in terms of features or quality of insights. Still, online focus groups and interviews aren’t perfect, and they aren’t always the best choice for gaining qualitative insight.